When are you guys going to fix this?

It's been like this for 4ish days now. You login, send 1-2 transactions, and then Metamask is bricked. The only way to get it back is to delete the extension, reinstall, import keys, etc etc.

Unfortunately I need Metamask for my job so for hours a day I have to reinstall it. I'm not the only person experiencing this based on the reviews of the extension on the google store. I can't find a way to open a support ticket and the chat agents are just like “Have you cleared your cookies?” 🤪

https://preview.redd.it/9fojcapdapnc1.png?width=612&format=png&auto=webp&s=8eccfa755356fd5061cbe09c5affdedd02d7a5de

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4 thoughts on “When are you guys going to fix this?”

  1. Beep Boop

    1. Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.

    2. Beware of fake websites. The official website for MetaMask is https://metamask.io/

    3. MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.

    4. If you need to reach Support: open MetaMask, then menu > Support. The ‘Start a Conversation’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://Support.MetaMask.io

    5. Do not click on suspicious links or files. This can lead to your device security being compromised.

    6. Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.

    7. Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.

    8. We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account–

    9. .MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.

    I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

  2. Error message:

    ​

    Message: Cannot destructure property ‘balance’ of ‘Z[W]’ as it is undefined.

    Code: TypeError

    Stack:

    TypeError: Cannot destructure property ‘balance’ of ‘Z[W]’ as it is undefined.

    at a.default.txData [as mapToProps] (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-7.js:1:229404)

    at r (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:31062)

    at r.mapToProps (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:31198)

    at r (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:31062)

    at chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:29601

    at chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:22299

    at Object.useMemo (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:250245)

    at r.useMemo (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/common-5.js:1:102302)

    at z (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:22243)

    at ga (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:246078)

    at Za (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:254286)

    at Ja (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:254105)

    at Ya (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:253824)

    at Pl (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:294417)

    at Iu (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:276868)

    at Au (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:276793)

    at Eu (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:274133)

    at chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:232483

    at n.unstable_runWithPriority (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-2.js:1:221729)

    at Yi (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:232192)

    at eo (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:232428)

    at Zi (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:232363)

    at Su (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:274510)

    at fs (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:299750)

    at render (chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-1.js:33:301673)

    at chrome-extension://nkbihfbeogaeaoehlefnkodbefgpgknn/ui-6.js:1:167641

  4. Whenever I’ve experienced bugs or I’m having problems with MM, I use Trustwallet. And vice versa, although it’s MM, I’ve had more issues with.

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