Troubleshooting MetaMask: Persistent Loading Issues on Chrome vs. Smooth Operation on Brave

My MetaMask wallet has been perpetually loading without resolution. This problem began a few days ago and appears to be specific to the Chrome browser, yet it functions correctly on Brave. What could be causing this sudden change in behavior? Could it be related to a recent update? I would appreciate solutions that do not require re-installation.I've tried the following:

  1. Cleared my browser cache & cookies
  2. Closed browser, restarted PC
  3. Made sure the extension is allowed to read and change data “On all sites”

Chrome browser version: 119.0.6045.106 (Official Build) (64-bit)
Metamask version: 11.4.0

https://preview.redd.it/p8dfp5iyeuyb1.png?width=359&format=png&auto=webp&s=ebc9d65dfeb86585d5e89b48071864f054b95ec7

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3 thoughts on “Troubleshooting MetaMask: Persistent Loading Issues on Chrome vs. Smooth Operation on Brave”

  1. Beep Boop

    1. Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.

    2. Beware of fake websites. The official website for MetaMask is https://metamask.io/

    3. MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.

    4. If you need to reach Support: open MetaMask, then menu > Support. The ‘Start a Conversation’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://Support.MetaMask.io

    5. Do not click on suspicious links or files. This can lead to your device security being compromised.

    6. Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.

    7. Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.

    8. We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account–

    9. .MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.

    I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

  2. It would be best if you contact Support team at https://support.metamask.io/ and click `Start a Conversation`

    Once you click Start a Conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.

  3. I had the same bug and I managed to solve it. You must allow the extension to read data from all sites and not limit it to just a few sites. Its a bug recently introduced in a Metamask update.

    I did reproduce the bug in Chrome and Edge.

    I think that the bug was introduced in version 11.3.0 of Metamask because of the following correction: “Fix bug that can prevent MetaMask from loading, and be stuck on the loading screen, on Firefox”.

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