I bought trezor from official website but trezor send me factory faulty device. I tried 4 different cables, original cable, ledger cable (usb to usbc), high quality data transfer baseus cable usbc to usbc. 3 different pc with updated windows. I connect with left button pressed bootloader mode or something i reseted device deleted firmware and installed again many times. Same results. My ledgers works fine (ledger nano s + ledger nano s plus) i contacted support but dont get any response around 24 hours.
https://preview.redd.it/3wf67yfxgjrc1.jpg?width=240&format=pjpg&auto=webp&s=df512ad6e5976c5505a01f09655b12899485fb98
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Open a ticket and return the trezor if necessary
What is the support ticket number?
i contacted support but dont get any response around 24 hours.
Its the weekend. And holidays in a lot of the world, you are being unrealistic