I was trying to send MATIC back to exchange from my Metamask wallet and I noticed that my balance is unavailable and the $ value is showing $0. It wasn't like this just a month ago, the dollar balance was showing and the balance was available. Am I missing something? Did something change?
Beep Boop
Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.
Beware of fake websites. The official website for MetaMask is https://metamask.io/
MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.
If you need to reach Support: open MetaMask, then menu > Support. The ‘Start a Conversation’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://Support.MetaMask.io
Do not click on suspicious links or files. This can lead to your device security being compromised.
Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.
Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.
We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account–
.MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.
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Been there, using Freewallet now. Swapping MATIC now seamlessly without leaving the app. No more dollar-value mysteries.
It would be best if you contact Support team at https://support.metamask.io/ and click `Start a Conversation`
Once you click Start a Conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.
Yeah. Same here. You would think they would figure out how to fix this on the mobile app. 😏