Nano X: battery indicator drops very quickly

hello, i have just received my nano x. after i have charged it, the battery indicator drops relatively quickly. is this normal? the video is in real time. thank you! ๐Ÿ™‚

7 thoughts on “Nano X: battery indicator drops very quickly”

  1. The Ledger subreddit is continuously targeted by scammers. Ledger Support will never send you private messages. Never share your 24-word recovery phrase with anyone, never enter it on any
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    If you’re experiencing battery problems, check out our [troubleshooting guide](https://support.ledger.com/hc/en-us/articles/4409233434641-How-to-troubleshoot-Ledger-Nano-X-battery-issues?
    support=true). If you’re still having issues head over to the My Order page to explore options for replacement or refunds. Learn more here.

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  2. If it new maybe contact the ledger team and return this
    Also that dosent looks like ledger x wierd .
    You nuy it from ledger site ?

  3. We have a battery troubleshooting guide here that might help to resolve this issue. If the guide does not resolve the issue, and the device is still under warranty (should be since you just received it), you can request a replacement from the order page here: https://my-order.ledger.com/

  4. aah, i can see your ledger screen also have vertical line on the right side (right after battery symbol), Is it normal?

  5. Looks like a ripoff Ledger, I’d return it and buy one from the Ledger site. Please don’t use that device, it could cause you to lose all your money if you put your crypto on it.

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