My trezor suite software cannot read the data

My trezor suite software cannot read the data, it keeps spinning in circles. I've re-downloaded the latest version but can't resolve the issue. Only the web version of trezor suite can use my hardware wallet.

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4 thoughts on “My trezor suite software cannot read the data”

  1. Please bear in mind that no one from the Trezor team would send you a private message first.
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  2. Corrupted data might be the issue. Open the appdata folder with Windows key + R and type %appdata% in the Run text input. Find the Trezor Suite related folder and delete it. Uninstalling Trezor Suite doesn’t delete this folder, so it might be causing the problem. I don’t remember the folder’s name, will update this comment when I get back to my machine.

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