Setting up new model T. Thoroughly inspected package and hologram seal, no evidence of tamper. I connect to my computer and the USB keeps popping out. Like it's not a snug fit, and it cause a disconnect/device shutoff. Overreacting?
26 thoughts on “HELP – Model T just arrived, should I be sceptical of this USB fit?”
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Op. Do you have learning difficulties ?
It doesn’t appear to be going all the way in? Can you put extra pressure on it until it ‘clicks’ in? The Seal hasn’t been removed, is there part of it in the usb-c hole causing a blockage?
Paper hands…
The USB-C cable should click like this when pushed in with enough force, if it doesn’t your device is defective.
https://files.catbox.moe/j0bxmr.mp4
Yeah, mine needs a “click” to be fully connected. It’s more sturdy than you think.
You need to push it further in until no silver is visible. It’s a really snug fit and may require 2-3 pounds of force.
Thanks everyone, the cable was faulty. No amount of pressure made it fit in snugly. I switched to a phone charger cable which required me to press firmly and it definitely clicked into place.
You are not going to enjoy life to its fullest – if you always so gentle pushing things in!
> It’s the cable
Should be on our sticky. “Yes… I’m not joking… your cable is bad”. So many rage-quit over a $5 cable. I fail to understand.
i put little pressure on mine then i didnt discounted that side ever
Mine was tough at first, but it randomly started working
You have to force a bit until you hear a click. Normal
🤣🤣🤣🤣🤣🤣🤣🤣 I remember my first time using my hands too
Trezor is the worst when it comes to cables that come with it. My USB was a bit like that, but it still went in with enough force. But the cable wouldn’t work anyway. the computer recognized it on and off, so I used a different cable (one from Bose) which was of high quality and it worked well all the time.
Jam it in baby
Try to put enough force until you hear a click
My Trezor also never worked with the USB cable included. I had to use a different one.
Did you try swearing at it?
its not right dude, it should go ineasy, i have one
Really?
These do have a tight usbc….. I had a hard time at first as well
Suggestion- I keep the usbc plugged into my trezor always and just use the usb in and out of my computer. I’ve heard peoples trezor having issues constantly jamming the usbc in and out of the device.
I had to push until it clicked in using decent force
Push harder. I had the same situation.
Edit: I saw the cable was faulty. Sorry to hear
Maybe check with sewing needle if there is dust or something stuck in the female end of the device? I need to clean mine regularly on other devices