block account and rejected verification. Any more victims?

Is it a scam or what is happening? block account and rejected verification. They asked me to send them my official documents which I did, but support reply was nonsense (it was 1 month ago and they did nothing afterwards):

Thank you for reaching out to us.

Please be advised that your application for identity verification has been temporarily rejected because the document you have used for verification is no longer supported.
In order to reinstate access to your Account we will require some additional information from you. You will receive another email in the nearest time from with more details on the information required. 

Once we have this information, we will be able to proceed with reviewing your profile.

It looks like are scammers. Are there more victims?

2 thoughts on “ block account and rejected verification. Any more victims?”

  1. I think they are insolvent.

  2. Oh, that reminds me of my own story with! Last year, I faced a similar issue: after submitting my documents for verification, they rejected my application and temporarily blocked access to my account. I was quite concerned, but I decided not to give up.First, I contacted their support team, explaining the situation and attaching screenshots to confirm that I had submitted the correct documents. Then, I started searching online to see if others had encountered the same issue. I found a few similar cases on Reddit, and most of them managed to resolve their problems by communicating with support and providing additional information when needed.So, I continued to engage with support and eventually received a response from them. It turned out that there had been a glitch in their verification system, which they successfully fixed. They apologized for the inconvenience and asked me to resubmit my documents. After doing so, my verification was successfully completed, and access to my account was restored.

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