So Ledger removed my post because i posted screenshot of their sales and terms conditions. Wow? Why did you removed it mods?
I am from Asia. Ordered Ledger Nano X from official website 6 weeks ago. It never arrived. Continuously contacted ledger support and they kept assuring me maximum time is 6 weeks and now that it's 6 weeks and again contacted them asking for refund and they said they are initiating investigation with courier and until the investigation is complete they won't refund me. Like the hell i care. I kept waiting for 6 weeks and now expect me to wait even more?
Thankfully, i paid with paypal and i have filled the dispute with paypal and if paypal doesn't help then i will go ahead and file the chargeback with my card provider. God help me if i would have paid with crypto these A**** would have never refunded me. Never buying from ledger again.
Ledger Sales Terms
It clearly shows if ledger is unable to deliver the product within 30 days of order placement then they will refund. It's been 40+ days for me now and they are not helping.
Update: Ledger Support team tried to bribe me with 40 Euro discount for next order. Like the hell i will order again. Just refund me money already. No help from them. Shame