Funds not go through nor the transaction but on contract says successful.

Hello.

I have an NFT project and used thirdweb for the platform for minting.

Recently when someone minted some nfts on my project collection (25 matic), the transaction is successful. He did received the thr right number of nft. However in my end, I didn't recieved (25 matic) in my wallet nor the transaction history. As I checked on the contract, it went well. But when I checked on my wallet on polygon explorer there's no any.

Could someone explain how did happen?

Is this the platform could be at fault or the metamask or the polygon matic itself.

I am afraid that same issue occur in the future and huge amount of funds will lost due to this

Any response or help is highly appreciated.

Heres the contracr address for my project

0xfd817620D0Bb4f2A56BE40d2Ec77b0557D506B9A

And heres my wallet address:

0xD9810ae6C270B3e850484a185229ba6D16066B09

As you can see there's 25 matic transaction in my wallet. does this mean someone is secretly stealling in my funds?

reddit imagereddit image

3 thoughts on “Funds not go through nor the transaction but on contract says successful.”

  1. Beep Boop

    1. Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.

    2. Beware of fake websites. The official website for MetaMask is https://metamask.io/

    3. MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.

    4. If you need to reach Support: open MetaMask, then menu > Support. The ‘Start a Conversation’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://Support.MetaMask.io

    5. Do not click on suspicious links or files. This can lead to your device security being compromised.

    6. Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.

    7. Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.

    8. We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account–

    9. .MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.

    I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

  2. Hello. If there are no outgoing transactions with tokens going to an unrecognizable address then it wouldn’t look like someone stealing your funds. MetaMask has no fault in this, as it’s a simple self-custodial wallet/tool used in the process of minting the NFT by interacting with the respective smart contract that facilitates this process.

    The issue could be with the smart contract itself and for that you would need to check on it and also get in contact with the respective platform you used for facilitating the creation of this smart contract and the mints of the NFTs.

Comments are closed.