“An internal error was received”

Hi all, hoping someone has come across the attached error message and found a fix. Metamask linked to a ledger and trying to perform a swap.

P.S. I do not respond to DMs

3 thoughts on ““An internal error was received””

  1. Beep Boop

    1. Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.

    2. Beware of fake websites. The official website for MetaMask is https://metamask.io/

    3. MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.

    4. If you need to reach Support: open MetaMask, then menu > Support. The ‘Start a Conversation’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://Support.MetaMask.io

    5. Do not click on suspicious links or files. This can lead to your device security being compromised.

    6. Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.

    7. Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.

    8. We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account–

    9. .MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.

    I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

  2. Was that an approval transaction by any chance? At least the function signature seems to match that.

    Regardless though: Try it again, but before you do, open the developer console of the browser (usually F12 or CTRL+SHIFT+I) and select the “Console” tab in there.

    Once you get the error message again, look in the developer console ans see what the latest error messge is. It should be the same as what you saw on the website, but not be cut off.

    Maybe the complete message there will give more insight.


    But just in case, let me ask this just to rule it out:
    Do you have enough ETH to pay for gas?

  3. Fixed – thanks for all your help. Managed to fix it by deleting Chrome and metamask then reloading both, put a pls to plsx swap in first, raised the slippage and other parameters right up.

Comments are closed.